28 July 2026 · Candidates
How a lodge spots attendance and dues drift before a resignation
How a successful lodge treats missed meetings, unpaid dues, and a quiet engagement record as a next action, not a crystal ball.
A successful lodge does not discover a resignation in the Secretary's inbox and then remember, too late, that the brother had not dined for a year and had not paid. Resignations rarely surprise the man who left. They surprise the lodge that was not looking at its own records.
This is not a lesson in Masonry, and it is not a pastoral case study. It is process signal only: attendance, dues, and engagement as the lodge already records them. Someone gets a next action. A mentor or the Almoner can telephone while a conversation is still possible. Nobody is claiming to see the future.
The job, in one sentence
Keep meetings, payments, and ordinary engagement on the same member record, review the brethren whose records have gone quiet, and assign a next action to a named officer before the resignation letter arrives.
A dashboard that nobody owns is decoration. A flag without a telephone call is gossip with extra steps. Software can surface the signal. It cannot have the conversation.
What the signal is, and what it is not
The only honest inputs are records the lodge already keeps. Attendance: was he at the meeting, dining, or recorded as an apology. Dues: is this year's subscription paid, late, waived, or still open. Engagement: did he RSVP, open a summons, use the portal, or otherwise leave a mark the lodge can show.
That is not a personality score. It is not a medical guess. It is not a reason to discuss a brother in open committee. It is a prompt that the record has drifted and that someone should check, privately, whether the lodge still has a relationship.
LodgePay's published name for this work is members-at-risk insights. The pricing page puts it on Complete, beside the candidate and mentoring tools. We are not claiming a crystal ball, and we will not invent a secret formula. If the underlying attendance and dues rows are missing, the insight is a hunch with a chart.
Attendance has to write back, or the signal is fiction
A paper roll that never reaches the member record cannot support this job. You will remember the brethren who always sit in the same place. You will not remember the quiet year.
The meeting is the source. RSVP and attendance sit on that record. When the roll is taken, it feeds the member history. That is the same spine as summons and dining counts. Nobody should be copying names into a second book in January so they can "see who is drifting".
Apologies are a state, not a missing tick. A brother who apologises is not the same as a brother who vanished. If your process cannot tell those apart, your risk list will punish the polite and miss the silent.
Dues drift is a Treasurer row, not a moral
Unpaid dues are a fact on the ledger. They are not a diagnosis. Men miss a year because of money, travel, illness, or because they have already left in all but name. The record should show paid, late, waived, or open. It should not show a story.
Waivers and instalments belong on the same row so a late flag is not a lie. If the Treasurer has already agreed a plan, the insight should not treat that brother as if nobody spoke to him. If nobody has agreed a plan, the next action may be the Treasurer first, not the Almoner.
Do not build a resignation theory from one missed payment. Use the dues row as one input beside attendance. A brother who pays and never attends is a different conversation from a brother who attends and has not paid. Both can be true. Neither is a plot.
A next action for a mentor or the Almoner
The point of the flag is a name on a task. A mentor who already knows the brother can telephone. The Almoner can open a welfare case if the lodge's own process says that is the right door. This article will not invent that case, and it will not invent a reason for the call.
Keep the wider lodge out of it. A members-at-risk list in a committee pack is how a private drift becomes a public story. The Master can know that work is assigned. The dining table does not need the list.
If the conversation finds nothing pastoral, close the action and leave the records as they are. If it finds that the Almoner should be involved, that is a case with access control, described on the Almoner article. Do not copy dues comments into a welfare note unless the Almoner needs them to act.
Mentoring tools sit beside this work because new members drift too. A mentor with contact history is the right owner for a man the lodge only recently received. Do not wait for a resignation to invent a mentor.
A quarter the officers can actually run
Treat drift as a calendar, not a surprise in March.
- After every meeting: attendance writes back. Unmarked names are unfinished work, not a mystery.
- On every dues run: paid, late, waived, and open stay visible. Do not hide a waiver to make the list look clean.
- Once a month: an officer (Master, Membership, or Secretary) opens the quiet records and assigns a next action or records that none is needed.
- When someone is assigned: they log the contact, even if the answer was "all is well". A cleared flag without a log will return as the same worry.
- At handover: the incoming officers inherit open actions. They do not inherit hallway theories.
What this will not do
It will not tell you why a brother is quiet. It will not rank worthiness. It will not replace a conversation with a colour. It will not generate a pastoral tale for committee.
It will not invent UGLE or Provincial rules about attendance or arrears. If your lodge or Province already has a process for long absence or unpaid dues, follow that process. This page is the operational signal underneath, not a replacement ruling.
It will not work if RSVPs are still a WhatsApp poll and dues are still a paying-in book. Fix the records first. Then look at the list.
Tools officers already use, stated honestly
A Secretary who keeps a mental list of who has "not been for a while" is doing this job by hand. It can be kind. It cannot be handed over, and it cannot be checked against the bank.
The Working Tools publishes events and attendances inside a £5 a month secretary OS (public pricing 25 August 2026, extra lodges £3 a month, 30-day trial). A register that is actually kept is a fair input. Their public pages, when we checked, did not describe members-at-risk insights as LodgePay uses that phrase. We will not invent it for them.
Lodge Master 5, Lodgical, and Lodge Manager publicly describe meetings, summons, dining, and related admin on the facts already used in the summons article. We will not award them a drift insight we have not seen on those pages.
Where LodgePay fits, after the records exist
Once attendance and dues live on the member, LodgePay can flag brethren drifting from attendance, dues, or engagement. The published feature name is members-at-risk insights. It sits on Complete, at £229 a month billed annually, beside candidate mentoring and Almoner welfare. Essentials at £149 a month billed annually is the meetings-and-money tier without this assistant work. Group is £349.
The point remains a next action, not a chart for its own sake. Use it if the lodge will actually assign a mentor or the Almoner. If you only want a cheaper attendance book, The Working Tools may already be enough.
That is the end of the pitch. If the roll and the ledger are fiction, no insight will save a resignation you never saw coming because you never wrote the year down.
What each approach can actually see before a resignation
| Approach | What the signal is | What you still do |
|---|---|---|
| Memory and a paper roll | Whoever the Secretary happens to notice | Telephone late, or not at all. No handover |
| Attendance in one place, dues in another | Two partial truths | Merge them by hand in January and argue about waivers |
| The Working Tools attendances (£5/mo, public pricing 25 Aug 2026) | A register, if officers keep it | Add dues and a next-action owner yourself. We will not invent their insight |
| LodgePay Complete, members-at-risk insights | Attendance, dues, and engagement on one member | Assign a mentor or Almoner. Have the conversation. Do not publish the list |
Questions people actually ask
- Is this a prediction that someone will resign?
- No. It is a record that has gone quiet. The lodge still has to speak to the brother. We are not claiming a crystal ball.
- Who should see the list?
- The officers who will assign or take the next action. Not the festive board. Not a general committee paper with names.
- When does the Almoner get involved?
- When your own lodge process says welfare is the right door. This page will not invent that case. If you open a case, use discretion-aware access. The wider lodge still sees nothing.
- Which LodgePay plan includes members-at-risk insights?
- Complete, published at £229 a month billed annually. The pricing page lists members-at-risk insights on that tier, not on Essentials at £149 a month billed annually.
- Can we run this on paper?
- You can run the conversations on paper. You cannot run a fair signal on paper unless the roll and the dues book are complete and in the same hands. Most lodges that try it discover the list is a memory.
- Does The Working Tools do this?
- They publish attendances at £5 a month. That is a real register. Members-at-risk insights is LodgePay's published Complete-tier phrase. Do not treat the names as the same feature.
Questions that puncture a demo
- Show a sample member with missed meetings and an open dues row. What exactly is flagged?
- Show a member who has a waiver. Is he treated as late?
- Who can see the members-at-risk list in the sandbox, and who cannot?
- Assign a next action to a mentor. Where is it logged after the call?
- Confirm this sits on Complete at £229, not on Essentials.
Book a walkthrough if you want a sample flag on a sandbox year. Bring last year's attendance habit and a dues outstanding count, not a story about any brother. Ask the questions above out loud.
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